Citizen Portal
NOTICE Click on the image/link below to access the citizen portal.
Instructions and links to navigate the system are also provided below. ________________________________________________________________________________________________
Instructions / Requirements
* Need assistance setting up your account? Use our Citizen Portal Application Instruction Sheet (PDF) .
* Need assistance with submitting an Application or setting up a Pre-Application Meeting? Register for an account under New Users (view theApplication Instruction Sheet - ADA (PDF) ). Choose the Planning tab, then select Record Type. Complete the application/request. Note: When entering address for Step 1, enter parcel number first, and when found, enter street number (or 0 if no street number) and street name. Once the application/request is received in the system, a Senior Planner will be assigned. The Senior Planner will contact you to set up an available date and time.
* Need to make a payment, but don't know where in your account? Follow these Making a Payment (PDF) instructions.
* Can't find your documents in your account? Need a copy of an application or staff report? Use Search. Follow the Record Search Instruction Sheet (PDF) .
Building application instructions, requirements and additional resources for our Citizen Portal are provided in the following.
List of Permit Types
Accessory Building or Structure This permit type would be any structure not a part of the main structure. This would include fences, retaining walls, pools, screen enclosures, decks, gazebos, pergolas, arbors, sheds, detached garages, carports, patios, and driveways.
Building Addition This permit type would be any structure added onto the square footage of the main structure. This would include an attached garage, adding a room, cooler boxes, expansions, and extensions.
Building Renovation This permit type would be any permitted work being done that is a renovation or alteration not included in the other permit types. This would include exploratory or interior demolitions, multiple trades on one permit (such as renovations involving structural, mechanical, electrical, and plumbing work being done without expanding the footprint of the building).
Demolition This permit type would be any demolition that reduces the square footage of the structure. This would include partial demolition of the structure, accessory structures, and entire buildings.
Electric This permit type would be any work that is only electrical. This includes a service change, panel change, replacement of weather heads, and service upgrades.
Mechanical This permit type would be any work that is only mechanical. This includes hood systems, air conditioning units, and duct work.
New Building This permit type would be any construction for a brand new building considered a main structure on the property. This would include a new commercial building, new single family attached and detached dwellings, multifamily structures, and industrial buildings.
Plumbing This permit type would be any work that is only plumbing. This includes piping, adding or altering plumbing fixtures, and connection to utilities.
Reroof This permit type would be any work that is only related to reroofing. This includes reroofing, roof-overs, sheathing, and underlayment.
Sign This permit type would be any work that is only related to signs. This includes wall signs, pole signs, vinyl changes or additions, monument signs, and all changes to existing signage that is not considered routine maintenance.
Solar Permit This would be any work only related to solar. This includes photovoltaic, solar pool heater, and solar water heater.
Additional Resources
Citizen Portal Technical Assistance:
386-626-7007
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